When you select 'Standard Delivery' you acknowledge that you agree to the following terms of delivery:
- Our standard service is to your ground floor, front door only.
- Signature required on delivery and drivers will need assistance to carry items.
- Book your preferred delivery day and time slot (10am-2pm or 2pm-6pm).
- Delivery Monday to Friday during business hours only. Excludes public holidays.
- Please note that as this is a standard service, and does not include delivery up stairs or elevators, placement of item, assembly or rubbish removal. Please select an alternative service if you require this.
When you select 'Warehouse Pick Up' you acknowledge that you agree to the following terms and conditions:
- Pickup point is Abbotsford, VIC 3067
- Pickup is available Monday-Friday during business hours. Late night pickup is available from 9-5. Our warehouse is closed on weekends.
- If you’re worried about the item not fitting into your car, call us to discuss. We’ll give you carton dimensions.
- You must provide proof of identity and proof of purchase
- We’ll email you with pickup details once your order is ready for collection. Our warehouse requires 12 hours notice to prepare goods for pickup, so please ensure you make a booking.
When you select ‘2 Man Delivery Service’ you acknowledge that you agree to the following terms of delivery:
- Book your preferred day Monday - Friday during business hours and Saturdays. Excludes public holidays.
- Includes live tracking of delivery driver when they are en route to your location.
- Delivery includes placement of item inside home.
- Drivers will go up lift or upstairs to access the entrance & will also go upstairs or lift inside the home to place item in correct position.
- Nomination of two possible delivery days is required.
- Delivery does not include rubbish removal or assembly of items.
- Signature is required on delivery.